Based in Cambridge, Ohio, Ridge Tool Company receives stock in its 11,938 square metre (128,500 square foot) facility from seven Ridge Tool manufacturing facilities and ships product to subsidiary locations and distributors worldwide in 48 countries.
Ridge Tool Company manufactures and distributes hand tools under the Ridge brand name and is a division of Emerson Electric.
The Ridge Tool distribution centre operates six days a week, three shifts per day and employs six order pickers to pick from the rack and fulfill customer orders around the clock. In the past, equipment quality and reliability were issues with previous suppliers and the company experienced a lot of downtime. There were also problems with the availability of service parts, especially with trucks manufactured overseas. With nearly continuous order picking as the central component of the company’s distribution process, Ridge Tool needed a durable truck to better service their customers.