Greenbrier Maxion, built as a joint venture of the Brazilian company Iochpe-Maxion and American companies Amsted Rail and Greenbrier, is the largest railroad operation in South America. The company is a world leader in producing railcars and wheel trucks as well as providing services for the rail industry. Located in Hortolândia-SP, the company’s facilities total 951,4 square meters and employs more than 1,300 employees.
Greenbrier Maxion’s forklift operators must deal with several challenges while on the job, essentially spending the entire day in the operator’s compartment of the lift truck. There are a large number of train rails that run throughout its facility and traveling over these rails almost continuously throughout the day had resulted in significant shock and vibration transferring to the operator through the steering column. The lack of comfort influenced on operator’s performance. Operators also utilize many tools while on the forklift, which were difficult to store and access when needed. The company hoped to find a forklift solution that provided better ergonomics for its operators, helping them to experience greater confidence and less fatigue.