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Service Technician Training
/ Training Programs Listing

The following is a list of the currently available service training video programs. All programs include a high-quality videotape packaged in a protective vinyl case. Most include a facilitator’s guide and workbooks for the technicians. Contact your local dealer for pricing information.

*All part numbers are for videos in the North American standard NTSC format. To order a video in the PAL format used in several countries, add a - P06 to the above part number (example: PF10784-PRO-P06)

 
Part Number Description
PF12435-PRO Planned Maintenance Video - The video runs 15 minutes, 30 seconds and discusses the reasons why planned maintenance is a good investment for users of industrial trucks.
   
PF10785-PRO RR 3000 Series Planned Maintenance - 25 minutes, 15 seconds. Video covers proper procedures for planned maintenance on Crown’s 3000 Series narrow-aisle rider trucks. Includes workbook PF10785.
   
PF10503-PRO RC Series Planned Maintenance - 19 minutes. Video covers proper procedures for planned maintenance on Crown RC models. Includes workbook PF10503.
   
PF11015-PRO SP 3000 / SP 3200 Series Planned Maintenance - 20 minutes. Video covers proper procedures for planned maintenance on Crown SP 3000 / SP 3200 Series stockpickers. Includes workbook PF11015.
   
PF10784-PRO Power Pallet Truck Planned Maintenance - 20 minutes. Video covers proper procedure for planned maintenance on Crown PW, PE, PC and PR models. Includes workbook PF10784.
   
PF11078-PRO Crown Basic Electricity - 19 minutes. Video covers basic electricity fundamentals as they pertain to industrial handling equipment. Includes workbook PF11078.
   
PF11080-PRO Crown Basic Hydraulics - 19 minutes. Video covers basic hydraulic fundamentals as they pertain to industrial handling equipment. Includes workbook PF11080.
   
PF11018-PRO TS Planned Maintenance - 31 minutes. Video covers the proper planned maintenance procedures on Crown TS model turret trucks. Includes workbook PF11018.
   
PF11046-PRO TSP Planned Maintenance - 31 minutes. Video covers the planned maintenance procedures on Crown TSP model turret trucks. Includes workbook PF11046.
   
PF11016-PRO FC/FP Planned Maintenance - 25 minutes. Video covers the planned maintenance procedures on Crown FC/FP model counterbalanced riders. Includes workbook PF11016.
   
PF11079-PRO Crown Service and Parts Manuals - 20 minutes. Video covers how to read and use Crown’s service and parts manuals, including information on indexing and page numbering system. Includes workbook PF11079.
   
PF11082-PRO SP 3000 / SP 3200 Hydraulic System - 18 minutes. Video covers the operation of the hydraulic system on the Crown SP 3000 / SP 3200 stockpickers. Includes workbook PF11082.
   
PF11165-PRO Access 1 2 3 - 22 minutes. Video covers the operation of the Access 1 2 3 system on the Crown 5000 Series narrow-aisle reach and double reach trucks, used to set-up the truck or diagnose service problems. Includes workbook PF11165.
   
PF11162-PRO RR/RD 5000 Planned Maintenance - 21 minutes. Video covers the planned maintenance procedures of the Crown RR and RD 5000 Series reach trucks. Includes workbook PF11162.
   
PF11017-PRO SC Series Planned Maintenance - 24 minutes. This video covers the proper procedures for planned maintenance on Crown SC Series, sit-down counterbalanced riders. It includes instructions for the facilitator and workbook PF11017.
   
PF11163-PRO RR 5000 Component I.D. - 14 minutes. Covers the three W’s (what it is, where it is and what it does) as it pertains to the components on the 5000 Series model RR reach trucks. It includes instructions for the facilitators and workbook PF11163.
   
PF11164-PRO RR 5000 Hydraulic System - 40 minutes. Covers the operation of the hydraulic system on the RR 5000 Series reach trucks, including components' function and schematic explanation. Includes instructions for the facilitator and workbook PF11164.
   
PF11371-PRO RR/RD 5000S Planned Maintenance - 24 minutes. Covers the proper procedures for planned maintenance on the 5000 Series reach trucks. Includes instructions for the facilitator and workbook PF11371.
   
PF11372-PRO RR5000S Component I.D. - 15 minutes. Covers the three W’s (what it is, where it is and what it does) as it pertains to the components on the RR 5000S Series reach trucks. Includes instructions for the facilitator and workbook PF11372.
   
PF11362-PRO Basic Motor Theory - 15 Minutes. This program covers basic D.C. motor fundamentals as they pertain to fork lift trucks.
   
PF11446-PRO W/WR/WB Planned Maintenance - 15 minutes. Covers the proper procedures for planned maintenance on Crown model W, WR and WB walkie stackers. Includes instructions for the facilitator and workbook PF11446.
   
PF11447-PRO RC 3000 Planned Maintenance - 16 minutes. Covers the proper planned maintenance procedures for the 3000 Series RC stand-up counterbalanced rider. Includes instructions and workbook PF11447.
   
PF11368-PRO RC 3000 Electrical System - 17 minutes. Covers the operation of the components and schematic explanation of the electrical system on the 3000 Series RC model. Includes instructions and workbook PF11368.
   
PF11084-PRO SP 3000 / SP 3200 Traction Panel - 18 minutes. Covers the component identification, testing and tune-up procedures for the traction panel of the SP 3000 / SP 3200 Series. Includes instructions and workbook PF11084.
   
PF11691-PRO SC 4000 Planned Maintenance - 20 minutes. Covers the proper planned maintenance procedures for the 4000 Series SC counterbalanced rider model. Includes instructions and workbook PF11691.
   
PF11167-PRO WAV50 Planned Maintenance -23 minutes. Covers the proper planned maintenance procedures for the WAV50 work assist vehicles. Includes workbook PF11167.
   
PF11264-PRO WAV50 Service Training -23 minutes. A complete service training program for the WAV50 work assist vehicle. Includes workbook PF11264.
   
PF11444-PRO WE/WS Planned Maintenance - 15 minutes. Covers the proper planned maintenance procedures for the 2000 Series WE and WS models. Includes workbook PF11444.
   
PF11445-PRO WE/WS Component Identification - 10 minutes. Covers the three W’s (what it is, where it is and what it does) as it pertains to the components on the 2000 Series WE and WS models. Includes workbook PF11445.
   
PF11897-PRO WP 2000 Planned Maintenance - 22 minutes. This video covers the proper procedures for planned maintenance on the WP 2000 Series walkie pallet trucks. The package includes instructor’s guide, test and a participant’s workbook PF11897 for the Service Technician for reference when performing PM procedures on the WP 2000 Series walkie pallet trucks.
   
PF11949-PRO SP 36, 42, 48 Planned Maintenance - 24 Minutes. This video covers proper procedures for planned maintenance on the Crown SP36, 42, 48 series Stockpickers. Includes workbook PF11949.
   
PF13149-PRO SC 4000 Component Identification - 24 minutes. This video covers the three W’s (what it is, where it is and what is does) as it pertains to the components on the SC 4000 Series three-wheel sit-down counterbalanced trucks. It includes instructions for the facilitator, a participant test, test answers and a participant workbook PF13149.
   
PF13336-PRO FC 4000 Planned Maintenance - 25 minutes. This video covers the proper procedures for planned maintenance on the FC 4000 four-wheel counterbalance trucks. The package includes instructor's guide, test, and a participant's workbook PF13336 for the Service Technician to reference when performing PM procedures on the FC 4000 Series sit-down rider trucks.

Crown manufactures material handling equipment referred to as electric forklift, fork lift trucks, pallet trucks and more.
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