Improve Forklift Availability for Efficient Warehouse Operations

In today’s quick-paced material handling environment, warehouse managers are constantly trying to find strategies to increase forklift uptime and meet customer demands. Whether caused by an unexpected need for repairs or just a shortage of equipment, when forklift downtime occurs, you’re looking for quick solutions.

Fortunately, there is one quick solution to the unexpected need for repairs. The Crown Service Request app offers one easy connection to all your Crown service needs from the convenience of your smartphone or tablet. The app affords you around-the-clock access to submitting service requests to save time and accelerate time to repair.

Upon submitting your vehicle information, along with a brief description of the issue, the request is routed to your local Crown servicing retailer, where a technician is notified and can be enroute to tend to your equipment with an appropriate solution already in mind. 

Transparency is another key benefit of the Crown Service Request app. Users can track the status of their service requests directly from their devices, allowing for better planning around equipment availability. This real-time visibility ensures that you’ll know when a request is acknowledged, and repairs have been made.

If you simply need more equipment to get the job done, gaining quick access to reliable rental options is crucial for enhancing forklift availability. Fortunately, the Crown Service Request app not only helps you manage service needs but also facilitates the acquisition of reliable rental equipment.

Users on the app have the ability to engage directly with their local Crown dealer to discuss their rental needs. They can choose from a broad selection of rental options, including short- and long-term rentals, forklifts, pallet jacks and specialty lift trucks.

Crown’s rental lift trucks undergo comprehensive pre-rental inspections. If you choose to rent, you can count on Crown to provide the same level of performance as if you had purchased the equipment.

The Crown Service Request app is just one of the many tools that can enable better availability of your forklift fleet, helping you stay ahead of the demands of the modern warehouse. Ready to take control of your forklift availability? Download the Crown Service Request app today and make your service experience seamless and efficient.