Crown Packaging is a privately held company headquartered near Dayton, OH, with facilities in Ohio and Tennessee. Specializing in contract packaging for the automotive industry, it provides packing supplies and the expertise to package and distribute a wide variety of OEM parts to manufacturers’ distribution centers for delivery to dealers. It manages operations within several of its customers’ facilities as well as its own. The company employs nearly 300 people across all its facilities and regularly operates three shifts, six days a week.
Spread across its various locations, Crown Packaging regularly takes in, sorts, packages and ships out approximately 4 million automotive parts each month. It is committed to packaging and shipping parts within 48 hours of receipt and processing 300 orders a day can be the norm. The company’s “products” are its efficiency, speed and quality control. Making the most efficient use of every inch of available space to handle often bulky and odd-shaped products, moving everything in and out smoothly and keeping tabs on all the many moving pieces is critical to a profitable operation. When management asks, “What equipment do we need? Are we using what we have efficiently? How do we know?” being able to track lift truck operations on a daily or even hourly basis can be vital to the decision-making process.