WWW.CROWN.COM AND CROWNSTORE.CROWN.COM
A. Collection of Information
In general, you can visit www.crown.com and crownstore.crown.com anonymously, without providing any personal information. Our web servers do collect certain non-personal data such as domain names and IP addresses when computers access our website. However, this data is used only to measure and improve our website performance, not to personally identify users. We may also collect additional non-personal information such as location and language to help us improve our website.
If you wish to contact us, we will ask for personal information such as your name and address so that we can respond to your request. If you are purchasing products or services, we will ask for personal information such as your name, address, billing and shipping information so that we can serve you. If you seek employment, we will ask for personal information such as your name, address, work history, etc. to consider your request for employment. If you provide us with personal information in one of these circumstances, we will transmit that information to the appropriate individual(s) on our staff who will assist you accordingly.
You May opt out of Google Analytics by using the following link: https://tools.google.com/dlpage/gaoptout?hl=en
Crown does not knowingly collect personal information from children. If we learn that we have collected the personal information of a child under 13, we will take steps to delete the information.
B. Transfer of Information
Information provided by you is transferred over an encrypted connection. However, no data transmission over the internet can be guaranteed to be secure. Data transmission is at your own risk. Crown endeavors to protect the transfer of your information but cannot guarantee against, and will not be liable for, disclosure due to errors in transmission or unauthorized acts of third parties.
C. Use of Information
We may collect, use, transfer and disclose non-personal information for any purpose. Personal information provided by you, such as in the “Contact Us” portion of our website, will be used by Crown only to respond to your request and to assist us in developing, improving and delivering our products, services and the www.crown.com site or crownstore.crown.com site. We may also use your information internally for data analysis and research. Crown does not sell your personally identifiable information to any third parties.
D. Disclosure of Information
In general, information provided by you will be used only by Crown Equipment Corporation. Personal information collected through our website is limited to Crown employees to fulfill your request and the duties of their jobs. If you consent, we may share your personally identifiable information with third parties, such as dealers, to assist us in serving your needs and requests. We will share your personally identifiable information with such third parties only on the condition that the third parties maintain the information as confidential and use the information only to perform the services specified by us. Crown may also disclose your personal information if required to do so by law, if we believe in good faith such disclosure is required, or in urgent circumstances if we believe disclosure is necessary. Except as explained above, Crown will not sell or share your personal information with third parties.
E. Storage of Information
Crown will store information you provide for the time necessary to respond to your request or otherwise in compliance with Crown’s retention policies. Credit card information is kept only until your transaction has been completed. Crown takes precautions to safeguard your personal information against loss, theft and misuse through administrative, technical and physical measures. You may update or request that your information be removed at any time by emailing us at firstname.lastname@example.org or by sending a letter to us at: Attn: Privacy Office, Crown Equipment Corporation, 44 South Washington St., New Bremen, OH 45869.
F. Links to Other Sites
G. Safe Harbor Privacy Principles
The United States Department of Commerce and the European Commission share the goal of enhancing privacy protection for their citizens despite differences between privacy approaches taken by the European Union and the United States. The United States Department of Commerce and the European Commission have developed a “Safe Harbor” framework and a website, including frequently asked questions, to allow U.S. companies to bridge the differences between US and European Union privacy policies. Crown has self-certified compliance with the Safe Harbor Privacy Principles published by the U.S. Department of Commerce with respect to personal information that it receives in the United States from the European Union. For more detailed information on Crown’s compliance with the Safe Harbor Policy, please click here. To learn more about the Safe Harbor program, and to view Crown’s certification, please visit http://www.export.gov/safeharbor/.
By using the www.crown.com or crownstore.crown.com website, you consent to the collection and use of this information by Crown.
Last Updated 1/14/16