Improving ROI







What is InfoLink?

Technology has revolutionized the way we capture, share and act on information in our personal lives and modern business. Crown brings the benefits of technology to material handling by connecting lift trucks, operators and facilities to give you a new perspective on your fleet. Designed and developed by Crown, InfoLink® is a wireless operator and fleet management solution that puts the power of accurate, up-to-date, business metrics right at your fingertips.

InfoLink exemplifies Crown's innovative technology that provides you with tools to enhance the safety of your workplace. It enables you to monitor and manage many of the operator factors that have notable effects on your business including safety compliance, impacts and

productivity. This technology commitment, along with our design features and robust training programs, provides a comprehensive approach designed to help our customers create a culture of safety.

When robust data drives confident decisions, your organization can achieve:

  • Improved safety and compliance
  • Higher productivity
  • Lower costs
  • Optimized operations

InfoLink: Move your business forward with Crown.

InfoLink wirelessly connects your entire fleet, capturing critical truck and operator data to provide valuable insights about your operation.


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Operator Data Tracking

InfoLink® lets you monitor and manage the operator factors that have the greatest impact on your bottom line.


  • Manage equipment access, operator certification
  • Streamline pre-shift inspections
  • Document the process with digital records


  • Receive incident alerts and impact details
  • Identify problem spots to reduce damage
  • Promote safe truck operation


  • Record and compare truck activity by operator
  • Analyze productivity across facilities, departments, shifts
  • Ensure optimal use of equipment for the task

Fleet Data Tracking

With InfoLink®, tracking and managing essential fleet factors is a simple, seamless process.


  • Track equipment status
  • Optimize fleet size and equipment allocation
  • Identify long-term and seasonal needs


  • Optimize battery/tank changes
  • Improve battery life and performance
  • Calculate fuel expense


  • Schedule service to minimize downtime
  • Streamline repairs
  • Inform life cycle decisions

Simple to Implement, Scales Easily, and Delivers Outstanding ROI.

By combining precise truck-based sensors, secure wireless data transmission, and a cloud-based management portal, InfoLink provides maximum benefits with minimal equipment or expense.

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"It comes down to the simple fact that you need to have the right information to make the right decisions. We have 52 sites in our network, and we are eager to link them together to see what other opportunities for cost-cutting and efficiency improvements InfoLink can help us uncover."

— Leo Biller, Manager of Corporate Operations, Owens & Minor

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Real-time alerts, intuitive dashboards, and detailed reports provide the information you need, when and how you need it, to make data-driven decisions.


Infolink Connect

Powerful Tools for Confident Decisions.

Precise data and pure processing power are only part of the story. What really matters is translating information into insights you can use to make effective business decisions. InfoLink makes this simple, with immediate views of key performance factors (status at-a-glance). Now, keeping your entire fleet performing at peak — and promoting operator safety and productivity — is easier than ever.

Opportunity Indicators

Review key performance factors at a glance, and immediately identify key action items.

Interactive Dashboards

Explore and analyze issues quickly, and set benchmarks using visually appealing charts and graphs.

Detailed Reports

Generate fully detailed, customized reports automatically or whenever the need arises.


Establish personalized goals for a quick and easy visual comparison of performance to goals.

"The InfoLink installation is viewed as a great success that continues to deliver a return on investment. We've only just started to really tap into the system's ability to help us optimize fleet and operator performance. The system already has completely elevated and enhanced the safety culture of our facilities."

— Kevin Shayer, General Manager of Distribution and Warehousing, Clemens Food Group

With InfoLink®, it's easy to define benchmarks and measure results for continual progress in improving safety, reducing expenses and increasing productivity.


Infolink Connect

Results Company-Wide

InfoLink® combines integrated data and a user-friendly interface, allowing authorized users in diverse roles to discover insights and deliver better results throughout your organization.


Establish efficient, consistent processes to optimize operations


Access timely information and data to drive coaching and team performance


Minimize risk and enforce policies to keep operators safe and productive


Deliver effective maintenance and efficient service to keep trucks safe and reliable


Promote safety and efficiency with automated checklists and trucks performing at peak

"The most valuable benefit of InfoLink was that it gave me real data to help me understand exactly what we were doing with our forklifts. The system gave me more than just power usage data; rather, we saw when our trucks were not moving. And the data showed that in many cases utilization was sporadic."

— Dennis Carlson, Logistics Manager, Steelcase

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Better Information. Better Decisions. Better Results.

Contact an InfoLink specialist today to learn more or schedule a demo.