Hercules Industries, located in Denver, CO, is a manufacturer and wholesale distributor of high-quality HVAC sheet metal products and equipment. Since its establishment in 1962, the company has expanded to 18 retail centers and three manufacturing facilities servicing the Western United States. As Hercules Industries continued to expand, they relied on multiple branch locations to handle warehousing and distribution, utilizing a disparate fleet of sit-down counterbalance trucks. Eventually they outgrew this decentralized approach and sought to capitalize on the potential efficiencies of a new centralized warehouse and distribution center.
In the heart of their manufacturing campus, Hercules Industries built a modern 100,000 square foot (9290 square meter) distribution center. The company seized the opportunity to update their fleet of counterbalance forklifts with lift trucks optimized to perform specific tasks, including pallet trucks, stockpickers and reach trucks. As a company with a keen emphasis on safety, the addition of many new and unfamiliar lift trucks and newly hired operators created an immediate need for operator training. Hercules needed a training solution that would help them onboard the new trucks and operators as quickly and efficiently as possible without compromising productivity or safety.