Based in Cambridge, Ohio, Ridge Tool Company receives stock in its 11,938 square metre (128,500 square foot) facility from seven Ridge Tool manufacturing facilities and ships product to subsidiary locations and distributors worldwide in 48 countries.
Ridge Tool Company manufactures and distributes hand tools under the Ridgid brand name and is a division of Emerson Electric.
Uptime is critical in the Ridge Tool distribution centre that operates six days a week, three shifts per day and employs two reach trucks. In the past, Ridge Tool experienced poor equipment quality and reliability issues with previous suppliers. Problems with the availability of service parts, especially with trucks manufactured overseas, created downtime that impacted Ridge Tool’s operations. Since the reach trucks are dedicated to replenishment of the racks for the pickers, downtime has a ripple effect that affects every phase of the company’s distribution process.