Your privacy is important to Crown. This Privacy Policy describes the practices employed by Crown to explain how Crown collects, transfers, uses, discloses, and stores your personal data. Please review this policy to understand how your personal data will be processed while you are using Crown’s website (www.crown.com/pt-br/).
If you have any questions about this policy, please email privacy.office@crown.com.
A. Collection of Information
In general, you can visit Crown’s website (www.crown.com/pt-br) anonymously without providing your personal data. Crown’s web servers collect certain data, such as domain names and IP addresses, when you visit our website. This data is only used to measure and improve the performance of Crown’s website. Crown may also collect additional data, such as location and language, to improve its website’s functionality.
If you wish to contact Crown we will request certain personal data, such as your name and address, to respond to your request. If you are purchasing products or services Crown will request personal data such as your name, address, billing information and delivery information so that we can help you.
If you go to the career opportunities page at Crown’s website to apply for a job opening Crown may obtain your personal data such as name, email, address, work history and other personal data for this purpose.
To subscribe to our blog, Crown will ask for your email address to contact you whenever new content is available. If you provide us with personal data under any of these circumstances, this data will be transferred to the appropriate individuals on our team who will assist you accordingly.
Crown does not collect personal data from children or adolescents. Whenever it is confirmed that personal data has been collected from children or adolescents, Crown will take the necessary measures to eliminate this data.
At the time of processing personal data Crown reinforces its commitment to comply with the provisions of the General Personal Data Protection Law, in particular: the principles of purpose, adequacy, need, free access, data quality, transparency, security, prevention, non-discrimination, responsibility, and accountability.
All personal data processing within the scope of Crown’s business shall observe the underlying legal basis legitimizing such processing, stating the associated purpose.
B. Cookies
Cookies are small pieces of data sent to your browser from a web server which can be stored in your devices when you visit Crown’s website. Crown’s website (www.crown.com/pt-br) uses cookies for various purposes, including to understand the geographic preferences of visitors and to provide relevant advertising on Crown’s products and services, when you visit select sites where Crown does advertising.
Crown’s website uses Google Analytics, an analytical tool offered by Google, Inc., which generates detailed statistics on a website’s sources and traffic. Crown uses this tool for statistics, such as measuring how many users click on given information on products or services, appearing at Crown’s website. Google Analytics uses cookies to obtain information on the use of our website including your IP address. Since your IP address is a piece of data that can identify you, Crown has implemented a specific code to ensure that it can only be collected anonymously. Therefore, Google will be unable to identify you based on your IP address which is collected when you use our website. The information collected by this cookie will be transferred to Google, Inc. in the United States of America.
Most browsers are initially set up to accept cookies. Using your Internet browser settings you can disable the automatic collection of information by means of certain technologies such as cookies and caches. Your browser can also be configured to accept specific cookies, allowing you to be notified whenever a new cookie is ready to be stored on your device so that you can accept or reject it. Various resources are available to manage the use of cookies by going to “Help” on your browser. You can also deactivate or eliminate stored data used by technology similar to cookies, such as local shared objects or flash cookies, by managing “additional settings” in your browser or visiting the manufacturer’s website. Since our cookies allow you to access various resources at our website we recommend that you leave them activated. If the use of cookies is not activated certain services may not function ideally, for which Crown cannot be held responsible.
For more information on Crown’s use of cookies please contact our privacy team.
C. Transfer of Information
Any personal data provided will be transferred using an encrypted link. However, no data transmission via Internet can be considered secure. You are responsible for the transfer of your personal data. Crown uses appropriate technical and administrative security measures to protect personal data against unauthorized access, accidental or unlawful destruction, loss, modification, communication or any other means of inappropriate or illicit processing but cannot guarantee, and shall not be held liable for, any disclosure resulting from transmission errors or unauthorized third-party access.
D. Use of Information
When you go to the “Contact Us” page available at Crown’s website it is important that you know that the personal data collected will be used to respond to your request and to help Crown develop and improve the delivery of its products and services.
Crown may also use personal data internally for analytical and statistical purposes.
E. Disclosure of Information
In general, the personal data you provide will be used only by Crown. Personal data collected via our website is limited to Crown employees needing access to it in order to respond to your request. If you agree Crown may share your personal information with third parties, such as retailers, to help us meet your needs and respond to your requests. Crown will only share your personal information with such third parties under the condition that they keep this information confidential and use it only to provide the services or respond to the requests specified by Crown.
Crown may also disclose your personal data pursuant to applicable legislation or when such disclosure is required. With exception to what this Privacy Policy states, Crown will not sell or share your personal information with third parties.
F. Storage of Information
Crown may store your personal data for an additional time period for auditing purposes, to comply with legal or regulatory obligations, to protect Crown’s rights in potential legal disputes, and to observe the legal bases justifying the retention of data, e.g., to comply with potential requests from the National Data Protection Authority.
Pursuant to applicable legislation and its data retention policy, Crown keeps Personal Data as long as required for the purposes for which it was collected.
Crown underscores its commitment to uphold the highest standards in personal data storage and security, in view of the best available techniques at the time of processing personal data.
Crown does not see complete credit card information for orders placed at the website. The last four (4) credit card digits are kept as a record of the transaction. Crown employs all appropriate technical and administrative measures to protect your personal data against loss, theft, and misuse.
You can exercise your rights as a data holder in accordance with the provisions of the General Personal Data Protection Law. To do so you can send your request to Crown’s privacy team using the email address privacy.office@crown.com.
G. Links to Other Websites
Crown’s website at https://www.crown.com/ may contain links to other websites such as Crown retailers and affiliates. This Privacy Policy does not apply to other websites. Crown is not responsible for the privacy practices of other websites. We recommend that you review the privacy policies of all the websites you visit.
H. Consent
By accessing Crown’s website you attest that you have read, understood and agreed to the Privacy Policy and are aware of the collection, use and storage of personal data and other information. You attest that you agree to comply with this Privacy Policy.
If you have any questions about how to interpret any of its provisions please contact us using the communication channel referred to in this policy prior to using any of our services.
I. Updates
Crown may update this Privacy Policy from time to time. If the policy is changed, a notification will be published at the website together with an updated Privacy Policy.
J. Applicable Legislation and Forum
This Policy, its terms and conditions will be guided and interpreted exclusively in accordance with the laws of the Federative Republic of Brazil, especially Law nº 13,709/2018 (“LGPD”).
If any provision of this Privacy Policy is held to be illegal, invalid, or unenforceable in whole or in part, by any legislation, such provision or part thereof will, to that extent, be deemed nonexistent for the purposes of this Privacy Policy, but the legality, validity, and enforceability of the other provisions contained in this Privacy Policy will not be affected. In this case, the parts will replace the illegal, invalid, or unenforceable provision, or part of it, with another that is legal, valid, and enforceable and that, to the maximum extent possible, has a similar effect to the provision deemed illegal, invalid, or unenforceable for purposes of content and objective of this Policy. This Policy constitutes the entire agreement and understanding of the parties on this matter and supersedes and supersedes all prior understandings and commitments on this matter.
Any claims, conflicts, or controversies that arise from this Privacy Policy or related to it, including concerning its validity, interpretation, or enforceability will be resolved by the courts of the jurisdiction of your domicile.
K. Terms of Use
In order to use Crown’s website and access any content using your smartphone, desktop, laptop, or tablet, you must (a) have the legal capacity to enter into a binding contractual agreement with us; (b) reside in a country where the website is available; and (c) provide certain personal data such as your name, email address, and telephone number when sending email or requesting clarifications.
You must ensure that the use of the website will comply with all applicable laws, norms, and regulations.
In the event of suspected fraud your access may be suspended or blocked at any time without entitlement to compensation.
You must comply with applicable legislation as a prerequisite for using the website. If not, we may initiate all applicable legal actions.
For example, you must not (directly or indirectly):
a) Interfere with the website or corrupt the data it contains;
b) Enter any content or material at the website potentially containing harmful components by any means or forms capable of prohibiting its normal functioning or damaging Crown’s information systems;
c) Misuse the website and the information it contains or demonstrate conduct in breach of federal, state and/or municipal laws and regulations, or conflicting with the rules of this policy;
d) Be in breach of third-party industrial or intellectual property rights;
e) Cause damages to third parties or to Crown, e.g., by using the website for any illegal, libelous, defamatory, disrespectful, threatening, discriminating, and/or untruthful purpose;
f) Ignore any measures that may be used by Crown to avoid or restrict access to the website;
g) Execute any automatic response or spam at the website;
h) Modify, adapt, appropriate, reproduce, distribute, translate, create derivative works or adaptations, publicly exhibit, republish, re-appropriate, sell, market, or otherwise exploit any part of the website’s content;
i) Induce, incite, or take on attitudes which are discriminatory, violent, illegal, or criminal; which contradict proper customs and morals; which harass or threaten the privacy of others; which are sexually explicit, obscene, or racially or ethnically offensive; which contradict the public order; or which in any other manner may cause risks or damages to the image, materials, or morals of Crown, its employees, any of its collaborators, or third parties.
All of the content available at Crown’s website — such as brands, texts, images, photos, videos, illustrations, icons, technologies, links, and other content — are the property of Crown or its licensors (“Content”).
We grant you limited, non-exclusive and revocable permission for personal, non-commercial use of the Content while you are online. Any copying, reproduction, or other use of the Content beyond the conditions established herein, or without Crown’s prior express consent, is prohibited and subject to corresponding civil and criminal penalties.
Crown is entitled to all rights, including intellectual property rights, or is duly licensed by the holder, with regard to the website, such as source code, patents, copyrights, trade secrets and others, whether or not specifically recognized or legally established.
Under no circumstances will any ownership or other intellectual property rights be transferred for software.
Any acts or contributions aimed at decompilation, reverse engineering, modification of characteristics, expanding, altering, mixing, or incorporation at Crown’s website or any other programs and systems are prohibited.
Although our goal is to provide you with uninterrupted access to our services at all times, we cannot guarantee that they will always be available. Be aware that Crown does not guarantee that: (a) the service will be secure, error-free, uninterrupted or available at any given time or location, including the functioning of services provided by the telephone company; (b) any defect or error will be corrected; (c) any content or software available as a result of the service will be free of viruses or other harmful components; and (d) the results of using the service will meet your needs.
With a view to continuously improving our services and updating our portfolio of products, solutions and services, we may add or remove features or make periodic changes. We may temporarily suspend the website or shut it down for technical maintenance, updates, optimizations, or compliance with decisions from public bodies, or cancel it at their discretion, at any time, irrespective of prior notice to users.
You are responsible for configuring your devices to access and/or use the website, and for following the guidelines herein to mitigate any damages. If you have any problem using the website, please contact us.
If you must use a data link the costs associated with telephone operator rate plans must be paid by you. Crown will not be responsible for data links or packages, or for Internet network instability, connectivity problems, interruptions caused by Internet service providers, spam, Internet service suspension or equipment failures.
It is important that you understand and are aware of the problems and risks of Internet use. As such, you are solely responsible for preventing these risks which may result in financial damages, data loss, financial losses and corruption caused by viruses and intrusions by hackers.
Last updated on 07/19/2022
Your privacy is important to Crown. This Privacy Policy describes the practices employed by Crown to explain how Crown collects, transfers, uses, discloses, and stores your personal data. Please review this policy to understand how your personal data will be processed while you are using Crown’s website (www.crown.com/pt-br/).
If you have any questions about this policy, please email privacy.office@crown.com.
A. Collection of Personal Data
Crown’s Partner Extranet is used by Crown employees, affiliates, retailers, and customers chosen to provide information on parts, services and sales. To access Crown’s Partner Extranet, some personal data such as name, address, email, and telephone number must be provided to Crown in order to configure an account for safe access and use. Crown may request additional personal data or information to activate parts orders, process warranty claims, and for billing.
FleetSTATS® can be accessed through a Crown partner. FleetSTATS® is a tool used by Crown, its retailers, and customers to help customers determine the cost of repairs and equipment and to assist in service and equipment needs. If you access FleetSTATS®, information (including information such as used equipment), and personal data such as name, address, and telephone number will be needed for your company to participate in FleetSTATS® and for billing and collections for parts or services.
The Part and Service Resource Tool is also available through the Extranet. The Part and Service Resource Tool is an electronic version of parts and service manuals for Crown’s Materials Handling Equipment. If you order parts through the Part and Service Resource Tool, personal data containing the information needed to deliver your requested parts must be collected. If you provide Crown with personal data through FleetSTATS® or the Part and Service Resource Tool, Crown will forward this information to the appropriate individuals on its team who will help you accordingly.
B. Cookies
Cookies are small pieces of data sent to your browser from a web server and stored on your device’s hard disk. The Crown Partner Extranet, the Part and Service Resource Tool and FleetSTATS® all use cookies.
Crown’s Partner Resource Tool, Parts and Services and FleetSTATS® use Google Analytics, an analytical tool offered by Google, Inc., which generates detailed statistics on a website’s sources and traffic. Crown uses this tool for statistics, such as measuring how many users click on given information on products or services appearing at Crown’s website. Google Analytics uses cookies to obtain information on the use of our website, including your IP address. Since your IP address is a piece of data that can identify you, Crown has implemented a specific code to ensure that it can only be collected anonymously. Therefore, Google will be unable to identify you based on your IP address which is collected when you use our website. The information collected by this cookie will be transferred to Google, Inc. in the United States of America.
Most browsers are initially set up to accept cookies. Using your Internet browser settings you can disable the automatic collection of information by means of certain technologies such as cookies and caches. Your browser can also be configured to accept specific cookies, allowing you to be notified whenever a new cookie is ready to be stored on your device so that you can accept or reject it. Various resources are available to manage the use of cookies by going to “Help” on your browser. You can also deactivate or eliminate stored data used by technology similar to cookies, such as local shared objects or flash cookies, by managing “additional settings” in your browser or visiting the manufacturer’s website. Since our cookies allow you to access various resources at our website we recommend that you leave them activated. If the use of cookies is not activated, certain services may not function ideally for which Crown cannot be held responsible.
For more information on Crown’s use of cookies please contact our privacy team.
C. Transfer of Information
Any personal data provided will be transferred using an encrypted link. However, no data transmission via Internet can be considered secure. You are responsible for the transfer of your personal data. Crown uses appropriate technical and administrative security measures to protect personal data against unauthorized access and accidental or unlawful destruction, loss, modification, communication or any other means of inappropriate or illicit processing but cannot guarantee, and shall not be held liable for, any disclosure resulting from transmission errors or unauthorized third-party access.
Any personal data provided will be transferred using an encrypted link. However, no data transmission via Internet can be considered secure. You are responsible for the transfer of your personal data. Crown makes efforts to protect the transfer of your personal data but cannot guarantee or be held liable for any disclosure resulting from transmission errors or unauthorized third-party access.
D. Use of Information
The personal data you provide will be only used by Crown to respond to your request, provide services (including through the Part and Service Resource Tool or FleetSTATS®), and to assist Crown in developing, improving and delivering our products and services. Crown may also use your information internally for analytical and statistical purposes.
E. Disclosure of Information
In general, the personal data you provide will be used only by Crown. Personal data collected via our extranet partner is limited to Crown employees needing access to it in order to respond to your request. When ordering parts through the Part and Service Resource Tool or FleetSTATS® you agree that Crown may share your personal data with third parties, such as retailers, to help us meet your needs or respond to your requests. Crown will only share your personal data with such third parties under the condition that they keep this data confidential and use it only to provide the services or respond to the requests specified by Crown.
Crown may also disclose your personal data pursuant to applicable legislation or when such disclosure is required. With exception to what this Privacy Policy states, Crown will not sell or share your personal information with third parties.
F. Storage of Information
Crown may store your personal data for an additional time period for auditing purposes, to comply with legal or regulatory obligations, to protect Crown’s rights in potential legal disputes, and to observe the legal bases justifying the retention of data, e.g., to comply with potential requests from the National Data Protection Authority.
Pursuant to applicable legislation and its data retention policy, Crown keeps Personal Data as long as required for the purposes for which it was collected.
Crown underscores its commitment to uphold the highest standards in personal data storage and security in view of the best available techniques at the time of processing personal data.
Crown employs all appropriate technical and administrative measures to protect your personal data against loss, theft, and misuse.
You can exercise your rights as a data holder in accordance with the provisions of the General Personal Data Protection Law. To do so, you can send your request to Crown’s privacy team using the email address privacy.office@crown.com.
G. Links to Other Websites
The website, including the Part and Service Resource Tool and FleetSTATS®, may contain links to other websites such as Crown retailers and affiliates. This Privacy Policy does not apply to other websites. Crown is not responsible for the privacy practices of other websites. We recommend that you review the privacy policies of all the websites you visit.
H. Consent
By accessing Crown’s website you attest that you have read, understood, and agreed to the Privacy Policy and are aware of the collection, use, and storage of personal data and other information. You attest that you agree to comply with this Privacy Policy.
If you have any questions about how to interpret any of its provisions, please contact us using the communication channel referred to in this policy prior to using any of our services.
I. Updates
Crown may update this Privacy Policy from time to time. If this policy is changed, a notification will be published at the partner’s extranet together with an updated Privacy Policy.
J. Applicable Legislation and Forum
This Policy, its terms and conditions will be guided and interpreted exclusively in accordance with the laws of the Federative Republic of Brazil, especially Law nº 13,709/2018 (“LGPD”).
If any provision of this Privacy Policy is held to be illegal, invalid, or unenforceable in whole or in part, by any legislation, such provision or part thereof will, to that extent, be deemed nonexistent for the purposes of this Privacy Policy, but the legality, validity, and enforceability of the other provisions contained in this Privacy Policy will not be affected. In this case, the parts will replace the illegal, invalid, or unenforceable provision, or part of it, with another that is legal, valid, and enforceable and that, to the maximum extent possible, has a similar effect to the provision deemed illegal, invalid, or unenforceable for purposes of content and objective of this Policy. This Policy constitutes the entire agreement and understanding of the parties on this matter and supersedes and supersedes all prior understandings and commitments on this matter.
Any claims, conflicts, or controversies that arise from this Privacy Policy or related to it, including concerning its validity, interpretation, or enforceability will be resolved by the courts of the jurisdiction of your domicile.
Any claims, conflicts, or disputes arising from or related to this Privacy Policy, including with regard to its validity, interpretation, or enforceability, shall be settled by the courts having jurisdiction in its legal domicile.
Last update: 07/19/2022
Your privacy is important to Crown. This Privacy Policy describes the practices employed by Crown to explain how Crown collects, transfers, uses, discloses, and stores your personal data. Please review this policy to understand how your personal data will be processed while you are using InfoLink® and its associated services.
If you have any questions about this policy, please email privacy.office@crown.com.
A. Collection of Information
InfoLink® software is meant to assist customers in managing and recording how their fleet is operating for use in terms of internal and regulatory compliance. InfoLink® allows information to be transmitted using wireless technology. For example, InfoLink® will collect and store personal data on the customer’s employees, equipment operating licenses, daily performance from the operator checklist, equipment use, equipment service requirements and conformity, and operator error. If required by applicable law, the customer shall be obliged to obtain the required employee consent to collect and authorize the disclosure of such personal data.
In general, you can use InfoLink® software without providing any personal data to Crown. However, by using InfoLink®, customers can: (1) offer to give Crown remote access to view personal data and information; (2) allow Crown to host the software and information transmitted; (3) allow a Crown retailer to receive email alerts when the customer’s equipment needs repairs or servicing; and (4) allow a Crown retailer to view the personal data of customers collected and stored by InfoLink® via the customer’s website or via Internet access.
Crown has no control over the use of the customer’s personal data provided to third parties, including a Crown retailer, under any circumstances.
If the customer chooses to have access to Crown or post InfoLink® data Crown will request certain personal data such as your name and address, in order to provide these services. If you provide Crown with personal data under any of these circumstances, Crown will forward this personal data to the individuals needing access to it to provide the services.
B. Cookies
Cookies are small pieces of data sent to your browser from a web server, which can be stored in your device. Crown’s InfoLink® website uses Google Analytics, an analytical web tool offered by Google, Inc., which generates detailed statistics on a website’s sources of traffic.
Crown uses Google Analytics for statistical purposes, e.g., measuring how many users have clicked on given product information. Google Analytics uses cookies to obtain information on the use of Crown’s InfoLink® website, including your IP address.
Since your IP address is an individual piece of data that can identify you, Crown has implemented a specific code to ensure that it can only be collected in a shortened and anonymous manner. Therefore, Google will be unable to identify you based on the IP address collected when you use this website. The information collected by this cookie will be transferred to Google, Inc. in the United States of America.
Google Analytics uses cookies to obtain information on the use of our website, including your IP address. Since your IP address is a piece of data that can identify you, Crown has implemented a specific code to ensure that it can only be collected anonymously. Therefore, Google will be unable to identify you based on your IP address, which is collected when you use our website. The information collected by this cookie will be transferred to Google, Inc. in the United States of America.
Most browsers are initially set up to accept cookies. Using your Internet browser settings you can disable the automatic collection of information by means of certain technologies such as cookies and caches. Your browser can also be configured to accept specific cookies, allowing you to be notified whenever a new cookie is ready to be stored on your device so that you can accept or reject it. Various resources are available to manage the use of cookies by going to “Help” on your browser. You can also deactivate or eliminate stored data used by technology similar to cookies, such as local shared objects or flash cookies, by managing “additional settings” in your browser or visiting the manufacturer’s website. Since our cookies allow you to access various resources at our website we recommend that you leave them activated. If cookies are deactivated this feature may be limited at the InfoLink® website.
For more information on Crown’s use of cookies, please contact our privacy team.
C. Transfer of Information
Information or personal data may be transferred by means of an Internet link using a cellular device or WiFi.
Any personal data provided will be transferred using an encrypted link. However, no data transmission via Internet can be considered secure. You are responsible for the transfer of your personal data. Crown uses appropriate technical and administrative security measures to protect personal data against unauthorized access and accidental or unlawful destruction, loss, modification, communication, or any other means of inappropriate or illicit processing but cannot guarantee, and shall not be held liable for, any disclosure resulting from transmission errors or unauthorized third-party access.
D. Use of Information
Personal data provided by a customer, such as when a customer requests access to Crown or InfoLink® hosting, will only be used by Crown to help the customer as requested. Crown may use personal data collected from the customer internally for analytical and statistical purposes.
E. Disclosure of Information
In general, the personal data you provide will be used only by Crown. Personal data collected via our website is limited to Crown employees needing access to it in order to respond to your request. If you agree, Crown may share your personal data with third parties, such as retailers, to help us meet your needs and respond to your requests. Crown will only share your personal data with such third parties under the condition that they keep this information confidential and use it only to provide the services or respond to the requests specified by Crown.
Crown may also disclose your personal data pursuant to applicable legislation or when such disclosure is required. With exception to what this Privacy Policy states, Crown will not sell or share your personal information with third parties.
F. Storage of Information
Crown may store your personal data for an additional time period for auditing purposes, to comply with legal or regulatory obligations, to protect Crown’s rights in potential legal disputes, and to observe the legal bases justifying the retention of data, e.g., to comply with potential requests from the National Data Protection Authority.
Pursuant to applicable legislation and its data retention policy, Crown keeps Personal Data as long as required for the purposes for which it was collected.
Crown underscores its commitment to uphold the highest standards in personal data storage and security in view of the best available techniques at the time of processing personal data.
Crown employs all appropriate technical and administrative measures to protect your personal data against loss, theft, and misuse.
You can exercise your rights as a data holder in accordance with the provisions of the General Personal Data Protection Law. To do so, you can send your request to Crown’s privacy team using the email address privacy.office@crown.com.
G. Links to Other Websites
Crown’s InfoLink® website may contain links to other websites, such as Crown retailers and affiliates. This Privacy Policy does not apply to other websites. Crown is not responsible for the privacy practices of other websites. We recommend that you review the privacy policies of all the websites you visit.
H. Consent
When using the InfoLink® website you agree to the collection and use of personal data by Crown. Crown customers must obtain consent from their employees to collect and disclose personal data to Crown in accordance with this policy.
I. Updates
Crown may update this Privacy Policy from time to time. If this policy is changed, a notification will be published at Crown’s InfoLink® website together with an updated Privacy Policy.
J. Applicable Legislation and Forum
This Policy, its terms and conditions will be guided and interpreted exclusively in accordance with the laws of the Federative Republic of Brazil, especially Law nº 13,709/2018 (“LGPD”).
If any provision of this Privacy Policy is held to be illegal, invalid, or unenforceable in whole or in part, by any legislation, such provision or part thereof will, to that extent, be deemed nonexistent for the purposes of this Privacy Policy, but the legality, validity, and enforceability of the other provisions contained in this Privacy Policy will not be affected. In this case, the parts will replace the illegal, invalid, or unenforceable provision, or part of it, with another that is legal, valid, and enforceable and that, to the maximum extent possible, has a similar effect to the provision deemed illegal, invalid, or unenforceable for purposes of content and objective of this Policy. This Policy constitutes the entire agreement and understanding of the parties on this matter and supersedes and supersedes all prior understandings and commitments on this matter.
Any claims, conflicts, or controversies that arise from this Privacy Policy or related to it, including concerning its validity, interpretation, or enforceability will be resolved by the courts of the jurisdiction of your domicile.
Last update 07/19/2022
Your privacy is important to Crown. This Privacy Policy describes the practices employed by Crown to explain how Crown collects, transfers, uses, discloses, and stores your personal data. Please review this policy to understand how your personal data will be processed while you are using Crown’s website (learning.crown.com/).
If you have any questions about this policy, please email privacy.office@crown.com.
A. Collection of Information
Crown’s Learning Management System is used by Crown’s employees, affiliates, retailers, and customers chosen to provide training materials. To access Crown’s Learning Management System, information such as name, address, email, and telephone number must be provided to Crown in order to configure an account for safe access and use. More information may be needed for tracking completed training modules.
B. Cookies
Cookies are small pieces of data sent to your browser from a web server and stored on your device’s hard disk. Cookies are used at this website for various reasons, including managing authentication and recording progress within a training session. Cookies must be enabled to use the learning.crown.com website.
Google Analytics uses cookies to obtain information on the use of our website, including your IP address. Since your IP address is a piece of data that can identify you, Crown has implemented a specific code to ensure that it can only be collected anonymously. Therefore, Google will be unable to identify you based on your IP address, which is collected when you use our website. The information collected by this cookie will be transferred to Google, Inc. in the United States of America.
Using your Internet browser settings you can disable the automatic collection of information by means of certain technologies such as cookies and caches.
Crown’s web servers also collect certain non-personal data, such as domain names and IP addresses, when you visit our website. This data is only used to measure and improve the performance of our website and not to personally identify users. We may also collect additional data, such as location and language, to help us improve the learning.crown.com website.
C. Transfer of Information
Any personal data provided will be transferred using an encrypted link. However, no data transmission via Internet can be considered secure. You are responsible for the transfer of your personal data. Crown uses appropriate technical and administrative security measures to protect personal data against unauthorized access and accidental or unlawful destruction, loss, modification, communication or any other means of inappropriate or illicit processing but cannot guarantee, and shall not be held liable for, any disclosure resulting from transmission errors or unauthorized third-party access.
D. Use of Information
The personal data you provide will only be used by Crown to respond to your request, provide services to you, and develop, improve, and deliver our products and services, including the learning.crown.com website. Crown may also use personal data collected internally for analytical and statistical purposes.
E. Disclosure of Information
In general, the personal data you provide will be used only by Crown. Personal data collected through the Learning Management System is limited to Crown employees to address your request and carry out your work. Crown will also share the personal data collected with your manager to confirm the completion of training programs.
Crown may also disclose your personal data pursuant to applicable legislation or when such disclosure is required. With exception to what this Privacy Policy states, Crown will not sell or share your personal information with third parties.
F. Storage of Information
Crown may store your personal data for an additional time period for auditing purposes, to comply with legal or regulatory obligations, to protect Crown’s rights in potential legal disputes, and to observe the legal bases justifying the retention of data, e.g., to comply with potential requests from the National Data Protection Authority.
Pursuant to applicable legislation and its data retention policy, Crown keeps Personal Data as long as required for the purposes for which it was collected.
Crown underscores its commitment to uphold the highest standards in personal data storage and security in view of the best available techniques at the time of processing personal data.
Crown employs all appropriate technical and administrative measures to protect your personal data against loss, theft, and misuse.
You can exercise your rights as a data holder in accordance with the provisions of the General Personal Data Protection Law. To do so, you can send your request to Crown’s privacy team using the email address privacy.office@crown.com.
G. Links to Other Websites
The website learning.crown.com may contain links to other websites, such as Crown retailers and affiliates. This Privacy Policy does not apply to other websites. Crown is not responsible for the privacy practices of other websites. We recommend that you review the privacy policies of all of the websites you visit.
H. Consent
By accessing the website learning.crown.com, you attest that you have read, understood and agreed to the Privacy Policy and are aware of the collection, use and storage of personal data and other information. You attest that you agree to comply with this Privacy Policy.
If you have any questions about how to interpret any of its provisions, please contact us using the communication channel referred to in this policy prior to using any of our services.
I. Updates
Crown may update this Privacy Policy from time to time. If the policy is changed in a material manner, a notification will be published at the website learning.crown.com together with an updated Privacy Policy.
Last update 07/19/2022
J. Applicable Legislation and Forum
This Policy, its terms and conditions will be guided and interpreted exclusively in accordance with the laws of the Federative Republic of Brazil, especially Law nº 13,709/2018 (“LGPD”).
If any provision of this Privacy Policy is held to be illegal, invalid, or unenforceable in whole or in part, by any legislation, such provision or part thereof will, to that extent, be deemed nonexistent for the purposes of this Privacy Policy, but the legality, validity, and enforceability of the other provisions contained in this Privacy Policy will not be affected. In this case, the parts will replace the illegal, invalid, or unenforceable provision, or part of it, with another that is legal, valid, and enforceable and that, to the maximum extent possible, has a similar effect to the provision deemed illegal, invalid, or unenforceable for purposes of content and objective of this Policy. This Policy constitutes the entire agreement and understanding of the parties on this matter and supersedes and supersedes all prior understandings and commitments on this matter.
Any claims, conflicts, or controversies that arise from this Privacy Policy or related to it, including concerning its validity, interpretation, or enforceability will be resolved by the courts of the jurisdiction of your domicile.