Crown Equipment Resumes Operations Following Cyberattack

NEW BREMEN, Ohio (July 1, 2024) – Crown Equipment Corporation, one of the world’s largest material handling companies, today announced that it had resumed operations at all 24 of its global manufacturing plants. The company’s manufacturing operations had been suspended since 10 June due to a cyberattack on its business systems. The company’s retail sales and service operations and its office functions, which had continued to operate while production was paused, have also returned to normal operations.

On 19 June, Crown announced that it had experienced a cyberattack which they attributed to an international cybercriminal organisation. “Due to the security measures, we had in place, the quick action of our IT staff and the support provided by some of the world’s leading cybersecurity experts, we were able to quickly contain and address the issue,” said John Tate, senior vice president. “Our team has accelerated the recovery process and is now focused on minimising the attack’s effects on our employees, customers and suppliers.”   

Crown reiterated that they are continuing to work with U.S. federal law enforcement to further investigate the matter. The company will continue to evolve its cybersecurity program, applying the knowledge gained from this experience to further enhance prevention and mitigation efforts. Crown officials expressed their appreciation for employees, customers, and suppliers as it worked to resolve the issue and resume normal operations.

About Crown Equipment Corporation

Crown is one of the world’s largest material handling companies with a reputation for award-winning product design, advanced engineering and technology, and superior after-sales service. Crown’s business philosophy utilises vertically integrated processes to design, manufacture and distribute forward-thinking, innovative solutions that improve customers’ productivity and operating efficiency. Crown produces a broad range of forklifts, batteries and chargers, as well as automation solutions and fleet management technologies.

The company’s global headquarters is located in New Bremen, Ohio, USA, with regional headquarters in Australia, China, Germany, and Singapore. Its employees number more than 19,600 worldwide. Crown operates a service and distribution network that exceeds 500 retail locations in over 80 countries. To learn more about Crown’s ideas for helping customers advance the productivity of their operations, visit crown.com.