Discount Rags USA is a leading processor of second hand/used clothing. Headquartered in Houston, Texas, Discount Rags USA sorts and processes between 36,287-45,359 kilograms (80,000-100,000 pounds) of used clothing daily in its 9,940-square-metre (107,000-square-foot) facility.
In the past, Discount Rags USA’s lift trucks often required maintenance and the repairs were costly, with one truck costing approximately $13,000 in repairs in one year. Also, the previous supplier’s maintenance personnel would often come at times when it was not good for the company’s daily production schedule. The processing of used clothing generates a lot of dust and excess fabric pieces would be drawn underneath the trucks, causing the radiators to clog and overheat. The operators had to manually blow out the radiators two to three times a day, which would cost the company time and decrease efficiency. The company needed to find a reliable and durable forklift solution that would minimise downtime and reduce their overall maintenance cost.