Northgate Markets, located in Anaheim, CA, is a family owned and operated business that distributes fresh produce, meats and grocery items to 47 stores in the San Diego, Los Angeles and Orange County, CA markets. Their 385,000 square foot distribution center includes more than 100 pieces of material handling equipment, including reach trucks and pallet trucks with specific tasks. This equipment runs almost continuously throughout their sixteen hour days.
Although the company had processes in place for gathering pre-shift safety inspection data, it struggled to get its operators to document inspections and avoid impacts on a consistent basis. With a stated goal to minimize workplace injuries and expenses, Northgate Markets needed a fleet management solution that would ensure its operators were properly completing and documenting pre-shift inspections and would intelligently monitor lift truck impacts to help modify operator behaviors.