City Furniture is a forward-thinking furniture retailer with locations and showrooms that span south and central Florida. The company embraces new technology and environmental responsibility, even combining the two in some of its material-handling and distribution practices. Its delivery fleet, comprised of 100% compressed natural gas trucks, is just one example of its commitment to safe, productive and sustainable operations.
As lithium-ion batteries have emerged as an alternative forklift power source, City Furniture was eager to learn how the technology could extend its “green” initiatives while improving employee health and wellbeing. Company executives also knew that there could be other benefits of the technology, such as reduced battery inventory and maintenance.
City Furniture became an early adopter of lithium-ion batteries, but soon learned the importance of working with a supplier that can provide an integrated system of lift trucks, batteries and chargers as well as responsive, local support, in order to realize all of the desired benefits. Acquiring the technology was one thing but learning how to best utilize it in their application turned out to be quite another. The company needed more guidance and support to implement the process changes necessary for the project to be a success.