NEW BREMEN, OH (December 12, 2022) -Crown Equipment, one of the world’s largest material handling companies, was recently selected by Food Logistics for its 2022 Top Software & Technology Providers award. The award honors software and technology providers that ensure a safe, efficient and reliable global cold food and beverage supply chain.
Crown earned the award based on its connected technology and forklift telematics that help ensure forklifts perform as they were designed, enhancing productivity and supporting safety standards. Managers can use the data to gain a better understanding of when, where and how their fleet operates and identify areas where productivity and efficiency gains can be found.
Connected maintenance features like a proactive dispatch can help avoid unexpected downtime due to service and or operator error issues. The lift truck can issue a service request based on event codes without manual intervention. This enables the service provider to proactively alert the customer to the issue, offer potential solutions and schedule the service upon customer approval, increasing uptime and productivity. With access to maintenance history and service trends, forklift service calls are completed more efficiently.
“Systems like InfoLink® Operator and Fleet Management can enable technicians to be more connected to lift trucks than ever,” said Craig Bruns, vice president of customer support. “Technology and telematics have enabled forklift service to be more proactive. We don’t have to wait on the lift truck operator to tell their supervisor there is an issue, the truck does that for them. Connected technicians can be more efficient while in the field, helping increase uptime and maintain desired productivity levels.”
About Crown Equipment Corporation
Crown is one of the world’s largest material handling companies with a reputation for award-winning product design, advanced engineering and technology, and superior after-sale service. Crown’s business philosophy utilizes vertically integrated processes to design, manufacture and distribute forward-thinking, innovative solutions that improve customers’ productivity and operating efficiency. Crown produces a broad range of forklifts as well as automation and fleet management technologies.
The company’s global headquarters is located in New Bremen, Ohio, USA, with regional headquarters in Australia, China, Germany and Singapore. Its employees number more than 16,100 worldwide. Crown operates a service and distribution network that exceeds 500 retail locations in over 80 countries. To learn more about Crown’s ideas for helping customers advance the productivity of their operations, visit crown.com.